Business Analyst

About the Role

This role is for our client in the healthcare sector. The NC FAST Business Analyst will support development and implementation of the eligibility system, and lead business analysis activities and manage projects for Medicaid-specific solutions. The position requires experience with Agile Methodologies and knowledge of Medicaid program rules, policies, and procedures.

Key Responsibilities

• Lead Fit/Gap and JAD sessions that map requirements to standard features and functions.
• Conduct business, operational, financial and comparative analysis used to recommend an effective implementation approach.
• Execute data queries to support reporting, analysis, data validation, troubleshooting, and testing.
• Identify and document business process, issues, value levers, metrics, and capabilities.
• Develop functional and technical design specifications, process flows, and system documentation to ensure solutions meet business requirements, program objectives, and established standards.
• Refine User Stories and establish acceptance criteria identified for features.
• Support system testing activities, like developing test scenarios, participating in User Acceptance Testing (UAT), and defect tracking.
• Collaborate with business and technical teams to identify training needs and support user readiness for new or enhanced system functionality, business processes, and operational procedures.
• Participate in implementation activities supporting the successful delivery of system enhancements and operational improvements.
• Provide end-user support by assisting with production support activities, responding to user questions, and helping resolve system related issues.

Required Skills & Experience

• Strong Knowledge of the Software Development Life Cycle (SDLC), including Agile Methodologies (5 years of experience).
• Knowledge of our client and state regulations related to Medicaid and other human services programs (3 years of experience).
• Ability to analyze complex business processes and recommend technology solutions (5 years of experience).
• Experience analyzing and creating user stories.
• Proficiency with SQL for querying and validating data.
• Experience designing intuitive, user-centric UI/UX solutions.
• Experience with Large Language Models (LLMs), including generative AI use cases.

Tools & Technologies

• Agile Methodologies.
• SQL.
• Large Language Models (LLMs).

Work Schedule & Duration

• Contract length: 1 year.
• Work arrangement: Onsite.
• Specific onsite requirements: Raleigh, NC.

Interview Process

The process typically includes an initial screening followed by a technical/panel interview via Teams.

Position Details

• Employment Type: Contract
• Duration: Approximately 12 months (with potential for extension)
• Work Authorization: Must be authorized to work in the United States