QA Analyst

About the Role

This role supports our client’s software delivery initiatives by ensuring that all applications meet rigorous quality standards. Working remotely from Indiana, the QA Analyst will partner closely with development, operations, and security teams to design, execute, and document comprehensive test plans. The position plays a critical part in preventing defects, improving processes, and delivering reliable, high‑quality solutions to end users. Strong communication and analytical skills are essential to influence continuous improvement across the software lifecycle.

Key Responsibilities

• Act as the technical expert and primary information resource for assigned application areas.
• Design, develop, and lead functional and regression test suites to validate that IT systems, products, and services meet minimum standards.
• Collaborate with application development teams throughout the software development lifecycle, providing testing insight for development, operations, support, and security considerations.
• Administer change‑control processes, ensuring that software releases are defect‑free and adhere to quality gates.
• Create complex test data sets and maintain test environments to support thorough validation.
• Document test results, defects, and findings; generate weekly, bi‑weekly, and monthly quality reports for management.
• Analyze workflow inefficiencies and recommend actionable quality improvements.
• Develop and update QA documentation, manuals, training curricula, and conduct training sessions for stakeholders.
• Provide guidance and resources to technical writers for accurate documentation of QA processes.

Required Skills & Experience

• Minimum 5 years of hands‑on QA testing experience, including manual test execution.
• 5+ years of experience authoring test scenarios and test cases within a DevOps environment (e.g., Azure DevOps, GitLab CI).
• 5+ years of experience logging, tracking, and reporting defects using DevOps tools.
• Strong verbal and written communication skills to convey findings and recommendations clearly.
• Desired: 3+ years scripting test cases using UFT One or a comparable automation framework.
• Desired: 3+ years executing automated test scripts with tools such as UFT One.
• Desired: 3+ years familiarity with the Systems Development Life Cycle (SDLC) and its quality checkpoints.
• Desired: 3+ years experience working with the Salesforce platform.

Tools & Technologies

• DevOps platforms for test case management and defect tracking (e.g., Azure DevOps, GitLab, Jenkins).
• UFT One (Unified Functional Testing) or similar functional automation tools.
• Manual testing tools and test data generation utilities.
• Salesforce CRM environment for application testing.
• Standard QA documentation tools (e.g., Microsoft Word, Confluence, SharePoint).

Work Schedule & Duration

• Contract period: September 14, 2026 – June 30, 2027.
• Remote work arrangement; candidates must reside in Indiana.
• Full‑time effort with regular reporting cadence (weekly, bi‑weekly, monthly).
• Interview process includes a phone screen followed by an in‑person interview.

Interview Process

The selection process typically begins with a phone screening to assess core competencies, followed by an in‑person interview focused on technical expertise, problem‑solving abilities, and cultural fit. Candidates may be asked to discuss past testing projects and demonstrate familiarity with DevOps and automation tools.

Position Details

• Employment Type: Contract
• Duration: Approximately 12 months (with potential for extension)
• Work Authorization: Must be authorized to work in the United States