Business Analyst

About the Role

Our Client is seeking an experienced Business Analyst to support and enhance their electronic health record (EHR) and practice management systems. In this role, you will work closely with development teams, clinical staff, and IT administrators to ensure seamless integration of HL7 standards and secure, HIPAA‑compliant data handling. You will play a key part in translating business requirements into functional specifications, troubleshooting system issues, and driving continuous improvement of clinical workflows. The position offers the opportunity to influence system design and user experience while maintaining high standards of data integrity and system reliability.

Key Responsibilities

• Collaborate with development and IT teams to integrate HL7 standards into the EHR platform.
• Manage and maintain EHR and practice management systems, ensuring optimal performance and security.
• Gather, document, and validate business requirements from clinical, technical, and administrative stakeholders.
• Provide ongoing support for the EHR system, including updates, patches, backups, and troubleshooting.
• Work with vendor support teams to resolve software issues and coordinate timely resolutions.
• Assist in training clinic staff on EHR functionalities and best practices.
• Analyze clinical workflows to identify opportunities for process optimization and system enhancements.
• Generate and analyze reports to support clinical and administrative decision‑making.
• Create detailed JIRA tickets and coordinate with developers to resolve technical defects.
• Ensure compliance with HIPAA and internal security policies across all IT systems.

Required Skills & Experience

• Minimum 3–5 years of experience supporting EHR and practice management systems in a healthcare environment.
• Strong understanding of HL7 messaging standards and healthcare data interoperability.
• Proficiency in Windows operating systems, including troubleshooting and system administration.
• Experience with JIRA for issue tracking and project management.
• Knowledge of REST APIs, Postman, and Swagger for testing and documentation.
• Excellent analytical and problem‑solving skills, with the ability to translate complex business needs into clear technical requirements.
• Strong written and verbal communication skills, capable of engaging with clinicians, IT staff, and vendors.
• Bachelor’s degree in a related field (or equivalent combination of education and experience).
• Experience with HIPAA compliance and data security best practices.

Tools & Technologies

• EHR and practice management software (specific vendor not disclosed).
• HL7 messaging and integration tools.
• Windows operating system and related administration tools.
• JIRA for issue tracking and workflow management.
• REST API testing tools such as Postman and Swagger.
• Standard office productivity suite (Word, Excel, PowerPoint).
• Basic SQL for data extraction and reporting (if required).

Work Schedule & Duration

• Contract length: 6 months (October 1, 2026 – April 3, 2027).
• Work arrangement: Onsite at the client location (200 Piedmont Ave, Atlanta, GA).
• Standard business hours with occasional on‑call support as needed.

Interview Process

The selection process typically includes an initial phone or video screening, followed by a technical interview focused on EHR systems and business analysis, and a final interview with key stakeholders to assess fit and communication skills.

Position Details

• Employment Type: Contract
• Duration: Approximately 12 months (with potential for extension)
• Work Authorization: Must be authorized to work in the United States