UX Designer

About the Role

This role supports our client’s digital modernization initiatives by leading user experience research and design efforts across multiple state agencies. The UX Designer will work closely with a senior UX/Accessibility Architect to establish and scale high‑quality, accessibility‑first design standards. You will be embedded in a fast‑paced, collaborative environment focused on delivering user‑centered solutions for the Iowa our client’s Student Reporting system and other cross‑agency projects. The position offers the chance to influence large‑scale public‑sector digital products while championing inclusive design practices.

Key Responsibilities

• Plan, conduct, and analyze user research studies, including usability testing, card sorting, and heat‑map analysis.
• Create user journey maps, flow diagrams, wireframes, and interactive prototypes that reflect accessibility best practices (WCAG).
• Develop and maintain comprehensive design documentation, annotations, and design system guidelines.
• Collaborate with stakeholders, product owners, and development teams to translate research insights into actionable design recommendations.
• Advise and mentor project teams on accessibility‑first design principles and ensure compliance across all deliverables.
• Produce data‑driven design recommendations using analytics tools such as Crazy Egg, Hotjar, or similar platforms.
• Support cross‑agency initiatives, including the our client, by applying consistent UX standards.
• Participate in occasional on‑site meetings and workshops to align design direction with business objectives.

Required Skills & Experience

• Advanced proficiency with Figma for creating high‑fidelity prototypes and design systems.
• Demonstrated experience applying UX research methodologies (usability testing, card sorting, heat‑map analysis).
• Strong knowledge of accessibility standards (WCAG) and ability to embed them into design solutions.
• Excellent communication and stakeholder collaboration skills, with a focus on translating research findings into design decisions.
• Experience documenting design processes, creating design specifications, and maintaining design artifacts.
• Formal education in Human‑Computer Interaction, User Experience, or a related field (e.g., ISU HCI program) is highly desired.
• Preferred certifications: Nielsen Norman Group training, Google UX Certification.

Tools & Technologies

• Figma – primary design and prototyping tool.
• Heat‑map and analytics platforms (Crazy Egg, Hotjar, or equivalents) for user behavior analysis.
• Accessibility evaluation tools and guidelines (WCAG compliance checkers).
• Standard UX research tools for surveys, interviews, and usability testing.

Work Schedule & Duration

• Contract length: October 5 2026 – June 30 2027 (approximately 9 months).
• Hybrid work model: Preference for local or regional candidates; occasional in‑office meetings required.
• Travel expenses are not reimbursed.

Interview Process

The interview process typically includes an initial screening followed by a technical interview conducted either via webcam or in person, depending on candidate availability.

Position Details

• Employment Type: Contract
• Duration: Approximately 12 months (with potential for extension)
• Work Authorization: Must be authorized to work in the United States