Batch Scheduler

About the Role

This position supports our client’s critical batch processing environment by scheduling, monitoring, and troubleshooting workloads across mainframe and distributed systems. The role operates remotely, collaborating with on‑shore and off‑shore teams through virtual communication tools. You will ensure that nightly and weekend jobs run reliably, meeting strict service‑level agreements. Your work directly impacts the continuity of essential state services that depend on timely data processing.

Key Responsibilities

• Schedule pre‑defined jobs and maintain calendars using BMC Control‑M/Enterprise Manager.
• Monitor batch workload for both mainframe (AJF) and client‑server applications, identifying and resolving job abends.
• Analyze alert and shout messages, determine severity, and follow escalation procedures to protect SLAs.
• Communicate issues clearly to support staff and programmers via verbal briefings and written ServiceNow tickets.
• Utilize TSO/ISPF and JCL to diagnose job status and implement corrective actions.
• Maintain documentation of job modifications, incidents, and resolutions in ServiceNow.
• Collaborate with infrastructure teams using monitoring tools such as Nagios, IP Monitor, and Tivoli to identify server‑level problems.
• Participate in on‑call rotation for weekend and holiday coverage, with overtime compensated at straight time.

Required Skills & Experience

• 2‑5 years of hands‑on experience with BMC Control‑M for job scheduling and batch management.
• Proficiency in BMC Enterprise Manager for overseeing batch workloads.
• Strong knowledge of mainframe job control language (JCL) and the ability to troubleshoot and fix common abends.
• Experience using TSO/ISPF to navigate and analyze mainframe job output.
• Familiarity with monitoring platforms such as Nagios, IP Monitor, or Tivoli for server health checks.
• Effective written and verbal communication skills for documenting incidents and coordinating with support staff.
• Preferred: Experience with ServiceNow ticketing (Incidents & Incident Tasks) and exposure to distributed/client‑server batch environments.

Tools & Technologies

• BMC Control‑M – scheduling and batch job automation.
• BMC Enterprise Manager – batch workload oversight.
• Job Control Language (JCL) – mainframe job scripting.
• TSO/ISPF – mainframe interactive environment.
• ServiceNow – incident and task management.
• Nagios, IP Monitor, Tivoli – infrastructure monitoring tools.

Work Schedule & Duration

• Contract period: 19 Oct 2026 – 30 Jun 2027.
• Second‑shift hours: 3:00 PM – 12:00 AM (including weekends and occasional holidays on a rotational basis).
• Fully remote work arrangement; collaboration via Microsoft Teams.

Interview Process

The interview will be conducted remotely via Microsoft Teams. It typically includes an initial screening with the recruiter followed by a technical discussion focused on batch scheduling concepts and tool proficiency.

Position Details

• Employment Type: Contract
• Duration: Approximately 12 months (with potential for extension)
• Work Authorization: Must be authorized to work in the United States