Accessibility Technician

About the Role

This role supports our client’s agency‑wide effort to make static documents accessible to all users, including those who rely on assistive technologies. Working remotely from the Atlanta area, you will join a focused ten‑person team that remediates PDFs, Word files, PowerPoint decks, and other formats. Under the guidance of a project supervisor, you will apply specialized software to identify and correct accessibility barriers, ensuring compliance with accessibility standards. Your attention to detail and willingness to learn new tools will directly improve the usability of public information.

Key Responsibilities

• Participate in on‑the‑job training covering PDF accessibility standards, remediation procedures, and relevant software tools.
• Analyze assigned documents and use specialized applications to identify and correct accessibility issues such as missing tags, improper headings, and incorrect reading order.
• Modify document structure—including tags, headings, lists, tables, links, and image alt text—to meet established accessibility guidelines.
• Run automated accessibility‑checking utilities to validate remediation work and perform manual quality checks.
• Coordinate with the agency webmaster to upload corrected files and replace non‑accessible versions.
• Maintain detailed records of document status, remediation actions taken, and any issues requiring further review.
• Escalate complex documents or issues that fall outside standard procedures to the project supervisor.
• Follow documented workflows consistently to ensure uniform remediation quality across the project.
• Communicate regularly with the project supervisor and team members to resolve questions and share best practices.

Required Skills & Experience

• General IT proficiency with strong computer skills and the ability to learn new software quickly.
• Excellent attention to detail and a methodical approach to document review and correction.
• Familiarity with Microsoft Office suite (Word, PowerPoint) and basic PDF creation/editing.
• Ability to work independently while adhering to established procedures and timelines.
• High‑speed internet access and a reliable computer capable of running remote desktop sessions.
• High school diploma or equivalent; an associate degree in information technology or a related field is a plus.

Tools & Technologies

• Specialized PDF accessibility remediation software (e.g., Adobe Acrobat Pro, CommonLook, PAC 3).
• Automated accessibility‑checking tools (e.g., axe, WAVE, Accessibility Checker).
• Remote access platform WebLink for connecting to DCH systems.
• Microsoft Office applications for reviewing source documents.
• Standard collaboration tools such as email and instant messaging for team communication.

Work Schedule & Duration

• Contract period: October 12, 2026 – February 28, 2027.
• Remote work arrangement; candidates must reside in the Atlanta, GA metropolitan area.
• Candidate must provide own high‑speed internet and suitable workstation.

Interview Process

The interview process typically includes an initial screening followed by a technical interview conducted either via webcam or in person at the client’s Atlanta office.

Position Details

• Employment Type: Contract
• Duration: Approximately 12 months (with potential for extension)
• Work Authorization: Must be authorized to work in the United States