Business Analyst

About the Role

Our Client is seeking an experienced Business Analyst to support the Environment, Great Lakes and Energy Agency. The analyst will serve as the primary liaison between the agency and project stakeholders, ensuring clear communication and alignment on project goals. Working in a hybrid environment, the analyst will be on site two days a week while collaborating remotely on the remaining days. The role offers the opportunity to influence public-facing IT solutions and drive process improvements that benefit the community.

Key Responsibilities

• Lead business process reviews and document requirements, including detailed process modeling.
• Facilitate workshops and discussions with senior management to define strategy, develop road maps, and resolve conflicting priorities.
• Translate business needs into user stories and manage them through Agile development cycles.
• Act as the primary point of contact between the agency and project teams, ensuring timely communication of status and risks.
• Support the design, development, and implementation of IT solutions for public use.
• Prepare and present functional specifications, business cases, and progress reports to stakeholders.
• Ensure documentation accuracy and maintain a knowledge base for future reference.
• Collaborate with cross‑functional teams to test, validate, and deploy solutions.
• Provide ongoing support and training to end users as needed.
• Contribute to continuous improvement initiatives and share best practices.

Required Skills & Experience

• Minimum 7 years of experience conducting business process reviews, requirements elicitation, and documentation, including process modeling.
• Minimum 5 years of experience developing and managing user stories within Agile development projects.
• Minimum 2 years of experience working directly with senior leadership to facilitate strategy discussions and achieve consensus.
• Minimum 2 years of experience on projects that develop or implement IT solutions for public use.
• Strong written and verbal communication skills, with the ability to convey complex information clearly to both technical and non‑technical audiences.
• Bachelor’s degree in Business, Information Systems, or a related field (or equivalent experience).
• Professional certifications such as CBAP, PMI-PBA, or equivalent are a plus.

Tools & Technologies

• Microsoft Office Suite (Word, Excel, PowerPoint, Visio) for documentation and process modeling.
• Agile project management tools such as Jira and Confluence for user story creation and tracking.
• Business analysis tools like Visio or Lucidchart for process diagrams.
• Basic understanding of SQL and data querying for requirement validation.
• Version control systems (e.g., Git) for collaborative documentation.

Work Schedule & Duration

• Contract length: 6 months, with potential transition to a full‑time role.
• Hybrid work arrangement: onsite at the agency office two days a week (Wednesday and Thursday) and remote work for the remaining days.
• Onsite presence required from day one; remote work is not permitted.
• Local candidates preferred; non‑local candidates must be willing to relocate at their own expense.

Interview Process

The selection process includes an initial virtual screening interview followed by a second in‑person interview. Candidates must be available for the in‑person interview and are expected to demonstrate strong analytical and communication skills.

Position Details

• Employment Type: Contract
• Duration: Approximately 12 months (with potential for extension)
• Work Authorization: Must be authorized to work in the United States