GIS Specialist

About the Role

Our Client’s GIS team is looking for a GIS Specialist to deliver high‑quality geospatial support across the organization. In this role you will work closely with both GIS and non‑GIS stakeholders to analyze spatial data, manage ArcGIS environments, and develop user‑friendly web and dashboard solutions. You will be based in the Triangle region of North Carolina and will collaborate with a cross‑functional team to ensure data integrity, accessibility, and compliance with our client standards. Your work will directly impact the ability of our Client’s teams to make informed decisions and provide reliable geographic information to the public.

Key Responsibilities

• Administer and maintain the ArcGIS Online and Enterprise environments for over 4,500 users, including user account management, group creation, and policy enforcement.
• Publish hosted and referenced map services to ArcGIS Enterprise and ArcGIS Online, ensuring proper security and performance.
• Design, build, and deploy Experience Builder applications that streamline departmental workflows and improve data accessibility.
• Lead the accessibility working group to audit GIS content and implement WCAG‑aligned updates, ensuring ADA compliance for all published items.
• Develop and maintain metadata, data dictionaries, and documentation to support data governance and user adoption.
• Provide technical support and troubleshooting for ArcGIS Pro, ArcGIS Online, Survey123, Field Maps, and related tools.
• Collaborate with project teams to gather requirements, create project plans, and deliver GIS solutions from concept to customer acceptance.
• Produce dashboards and web experiences that visualize spatial data for internal and external stakeholders.
• Assist in the creation and maintenance of new GIS projects, including data processing, analysis, and quality assurance.
• Participate in regular team meetings, training sessions, and knowledge‑sharing initiatives to keep skills current.

Required Skills & Experience

• Minimum 3–5 years of hands‑on experience with ArcGIS Online, ArcGIS Enterprise, and ArcGIS Pro in a professional setting.
• Strong proficiency in Python for GIS automation and data manipulation, as well as SQL for database querying and data management.
• Experience publishing and managing hosted and referenced services on ArcGIS Enterprise and ArcGIS Online platforms.
• Hands‑on knowledge of Survey123, Field Maps, and Experience Builder for creating mobile and web GIS solutions.
• Demonstrated ability to develop and maintain metadata, data dictionaries, and user documentation.
• Familiarity with accessibility standards (WCAG) and ADA compliance for GIS content.
• Excellent communication and customer‑service skills, with the ability to explain technical concepts to non‑technical users.
• Proven troubleshooting skills for GIS applications and data issues.
• Strong organizational skills and the ability to manage multiple projects simultaneously.
• High school diploma or equivalent required; Bachelor’s degree in Geography, GIS, Computer Science, or related field preferred.

Tools & Technologies

• ArcGIS Online – platform administration, content publishing, and user management.
• ArcGIS Enterprise – server deployment, service publishing, and security configuration.
• ArcGIS Pro – desktop GIS analysis, data editing, and map production.
• Experience Builder – web application development and workflow automation.
• Survey123 & Field Maps – mobile data collection and field workflow integration.
• Python (ArcGIS API for Python) – scripting, automation, and data processing.
• SQL – database querying, data extraction, and reporting.
• Microsoft Office Suite – documentation, reporting, and communication.
• Version control (Git) – code and script management.

Work Schedule & Duration

• Contract length: 12 months (10/13/26 – 10/12/27).
• Work arrangement: Hybrid – onsite at the Century Center, Building B, 1020 Birch Ridge Drive, Raleigh, NC 27610, with remote work as needed.
• Onsite requirement: First day onsite to collect equipment and complete initial setup.
• Local to the Triangle region of North Carolina required.

Interview Process

The selection process begins with a webcam interview to assess technical knowledge and cultural fit. Successful candidates will then participate in a technical interview with the GIS team, which may include a practical exercise or case study related to ArcGIS services and accessibility. Final decisions are made by the hiring manager and the GIS team lead.

Position Details

• Employment Type: Contract
• Duration: Approximately 12 months (with potential for extension)
• Work Authorization: Must be authorized to work in the United States