Business Analyst

About the Role

Our Client is seeking a Business Analyst to join its Project Portfolio Management Office (PPMO) and drive modernization initiatives across the organization. In this role, you will translate complex business needs into clear, actionable documentation that guides solution design, testing, and implementation. You will collaborate closely with program staff, senior analysts, technical teams, and vendors to ensure that stakeholder requirements are accurately captured and delivered. The position offers a blend of remote work with occasional onsite collaboration, allowing you to balance flexibility with the need for in‑person coordination. Your contributions will directly influence the success of enterprise‑wide modernization projects, improving processes, data governance, and user adoption across the agency.

Key Responsibilities

• Conduct interviews, workshops, and document reviews to elicit and clarify business requirements.
• Translate findings into process diagrams, user stories, business rules, and functional specifications.
• Maintain requirements traceability throughout the project lifecycle, ensuring alignment with project goals.
• Draft and update current‑state and future‑state process maps, SOPs, and system documentation using approved templates.
• Prepare UAT test cases, participate in execution, document results, and communicate findings for resolution.
• Assist in the creation of end‑user training materials and conduct “train‑the‑trainer” sessions.
• Observe workflow impacts, gather user feedback, and provide insights to support adoption and continuous improvement.
• Facilitate workshops and consensus‑building sessions to support project and change management initiatives.
• Collaborate with data teams to translate technical concepts for business audiences, ensuring data governance and security practices are upheld.
• Perform additional duties as assigned to support program objectives and timelines.

Required Skills & Experience

• 3+ years of business analysis experience in large‑scale modernization or enterprise initiatives.
• Strong knowledge of data governance, privacy, and security best practices.
• Proficiency in translating technical concepts into business‑friendly language.
• Experience facilitating workshops, building consensus, and managing change.
• Background working with relational or cloud‑based data platforms (e.g., SQL, cloud data warehouses).
• Excellent written and verbal communication skills, with the ability to produce clear documentation.
• Bachelor’s degree in Business, Information Systems, or a related field.
• Professional certifications such as CBAP, PMI‑PBA, or equivalent are a plus.

Tools & Technologies

• Diagramming and process mapping tools (e.g., Microsoft Visio, Lucidchart).
• Requirement management platforms (e.g., Jira, Confluence).
• Testing and UAT tools (e.g., TestRail, Zephyr).
• Microsoft Office Suite (Word, Excel, PowerPoint, SharePoint).
• SQL for data extraction and analysis.
• Cloud data platforms (e.g., Azure SQL, AWS Redshift) – familiarity preferred.

Work Schedule & Duration

• Contract length: 6 months (Start: 09/07/26 – End: 03/08/27).
• Work arrangement: Hybrid – primarily remote with occasional onsite presence at the Salem office.
• Onsite requirement: May be needed based on business needs; candidates must be local or willing to commute or relocate within 50 miles of Salem.

Interview Process

The selection process typically includes an initial phone screening, a technical/business analysis interview via Microsoft Teams, and a final interview with the hiring manager and key stakeholders. Candidates may be asked to complete a brief case study or provide examples of past analysis work.

Position Details

• Employment Type: Contract
• Duration: Approximately 12 months (with potential for extension)
• Work Authorization: Must be authorized to work in the United States