Business Analyst

About the Role

This role serves as the senior functional and analytical expert for Our Client's our client& Veterans Affairs. The Business Analyst will work in a fast‑paced, hybrid environment, collaborating with veterans services teams, IT developers, and external vendors. You will translate complex business needs into clear technical requirements, drive solution design, and ensure successful delivery of large‑scale information systems. Your work directly supports Michigan veteran homes and improves the efficiency of critical public services.

Key Responsibilities

• Lead comprehensive requirements‑gathering sessions with stakeholders and translate business needs into detailed functional specifications.
• Design, configure, and optimize Salesforce solutions, including Apex code, Lightning Web Components, Aura components, Flows, Communities, and Conga Composer.
• Facilitate Agile ceremonies and manage work items in Azure DevOps to ensure timely delivery and alignment with project goals.
• Develop and maintain SOWs, RFPs, and procurement documentation for technology initiatives and vendor engagements.
• Coordinate data integration efforts across SQL Server, Oracle, REST APIs, and microservices architectures.
• Mentor junior analysts, providing guidance on best practices, documentation standards, and stakeholder communication.
• Produce clear, concise reports and presentations for senior leadership and external partners.
• Ensure compliance with veteran‑focused policies and support veteran preference initiatives.

Required Skills & Experience

• 10+ years of professional business analysis experience, preferably in our client or large‑scale our client projects.
• Extensive hands‑on experience with Salesforce administration and development (Apex, LWC, Aura, Flows, Communities, Conga Composer).
• Strong knowledge of Agile methodologies and practical use of Azure DevOps for backlog and sprint management.
• Proficiency in SQL Server and Oracle for data querying, reporting, and integration.
• Familiarity with Java, .NET, JavaScript, and RESTful services to understand technical constraints and integration points.
• Demonstrated ability to author SOWs, RFPs, and procurement documentation.
• Excellent written and verbal communication skills, with the ability to convey complex concepts to both technical and non‑technical audiences.
• Bachelor’s degree in Business, Information Technology, Computer Science, or a related field.
• Preferred: Scrum Master certification and experience mentoring analysts.

Tools & Technologies

• Salesforce Platform – Admin console, Apex, Lightning Web Components, Aura, Flow Builder, Communities, Conga Composer.
• Azure DevOps – Work item tracking, sprint planning, dashboards.
• SQL Server & Oracle – Query development, data modeling, reporting.
• Java, .NET, JavaScript – Understanding of application codebases for integration discussions.
• REST APIs & Microservices – Designing and documenting integration points.
• Microsoft Office Suite (Word, Excel, PowerPoint, Visio) – Documentation, reporting, and presentation creation.

Work Schedule & Duration

• One‑year contract with the possibility of extension.
• Hybrid schedule: onsite two days per week (Monday and Tuesday) at the Lansing office; no remote‑only option.
• Start date: September 28, 2026.
• Local candidates must reside within 90 miles of Lansing, Michigan.

Interview Process

The interview process consists of an in‑person interview in Lansing, Michigan, scheduled between September 8 and September 11. Candidates can expect a mix of behavioral and technical questions focused on business analysis expertise, Salesforce experience, and stakeholder management.

Position Details

• Employment Type: Contract
• Duration: Approximately 12 months (with potential for extension)
• Work Authorization: Must be authorized to work in the United States