Business Analyst

About the Role

Our Client is seeking an experienced Business Analyst to join the Spartanburg County Information Technologies team. In this role, you will play a pivotal part in strengthening the County’s cybersecurity posture and leading a Documentation Recovery initiative. You will work closely with IT leaders and subject‑matter experts to capture, analyze, and document business processes, ensuring that critical information is preserved and accessible. Your work will directly support the County’s mission to deliver reliable, secure, and efficient public services.

Key Responsibilities

• Conduct comprehensive business requirements gathering sessions with stakeholders across the County’s IT and cybersecurity functions.
• Develop detailed process maps, workflow diagrams, and current‑state assessments to visualize existing operations and identify improvement opportunities.
• Create and maintain high‑quality requirements documents, matrices, and inventory lists that support cybersecurity controls and documentation recovery efforts.
• Collaborate with IT leadership to define and document standard operating procedures, ensuring alignment with industry best practices and regulatory requirements.
• Facilitate workshops and meetings to validate deliverables, gather feedback, and secure stakeholder buy‑in.
• Analyze gaps between current and desired states, recommending actionable solutions to enhance operational resilience.
• Prepare and present findings, recommendations, and progress reports to senior IT executives and project sponsors.
• Support the development and maintenance of a centralized documentation repository, ensuring accessibility and version control.
• Assist in the creation of training materials and knowledge transfer sessions for County staff.
• Monitor project milestones, risks, and issues, escalating as necessary to keep initiatives on track.

Required Skills & Experience

• Minimum 5 years of business analysis experience in an IT or cybersecurity environment.
• Proven ability to translate complex business requirements into clear, actionable documentation.
• Strong proficiency in process mapping and workflow diagramming using tools such as Microsoft Visio or Lucidchart.
• Experience creating requirements documents, matrices, and current‑state assessments that support cybersecurity controls.
• Excellent written and verbal communication skills, with the ability to present technical information to non‑technical audiences.
• Demonstrated stakeholder management and facilitation skills, including leading workshops and meetings.
• Knowledge of cybersecurity frameworks (e.g., NIST, ISO 27001) and documentation recovery best practices is highly desirable.
• Bachelor’s degree in Information Technology, Business Administration, Computer Science, or a related field.
• Professional certifications such as CBAP, PMI-PBA, or CompTIA Security+ are a plus.

Tools & Technologies

• Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Microsoft Visio or equivalent diagramming tools (Lucidchart, Draw.io)
• Project management and collaboration platforms (Jira, Confluence, SharePoint, Microsoft Teams)
• Version control and documentation repositories (SharePoint, OneDrive)
• Basic data analysis tools (Excel, Power BI) for inventory and matrix creation

Work Schedule & Duration

• Contract length: 12 months with potential for extension.
• Start date: September 21, 2026.
• Work arrangement: Fully onsite at Spartanburg County offices, with occasional travel to other County facilities.
• Candidate must be a South Carolina resident or willing to relocate prior to starting the role.

Interview Process

The selection process includes an initial resume and portfolio review, followed by a panel interview with IT leadership and key subject‑matter experts. Candidates should bring sanitized examples of prior business‑analysis deliverables such as process maps, workflow diagrams, requirements documents, and current‑state assessments.

Position Details

• Employment Type: Contract
• Duration: Approximately 12 months (with potential for extension)
• Work Authorization: Must be authorized to work in the United States