Computer Operator

About the Role

Our Client is seeking a dedicated Computer Operator to support the operations of a large, centralized IT system located in Atlanta, Georgia. In this role, you will work under general supervision to manage computer and peripheral equipment, ensuring reliable performance of critical data center infrastructure. You will play a key part in maintaining system uptime, monitoring environmental controls, and coordinating with vendors to keep hardware and software running smoothly. Your work will directly support the agency’s mission to deliver reliable services to the public, and you will be integral to maintaining the integrity and security of the organization’s data center.

Key Responsibilities

• Operate and monitor computer and peripheral equipment in a large data center environment.
• Perform routine clerical and maintenance tasks to support a mainframe or other centralized IT system.
• Monitor BPE/TPE transactions and ensure all environmental, security, electrical, and UPS systems are functioning correctly.
• Check network systems to maintain statewide access and troubleshoot connectivity issues.
• Coordinate with vendors for hardware and software support, ensuring timely resolution of incidents.
• Ensure all printed output is high quality and defect‑free.
• Manage production control processes, including job scheduling with Control‑M and TPE/BPE Manager.
• Maintain data center security, HVAC, electrical power, and fire suppression systems.
• Apply change, incident, and asset management policies and procedures to support operational stability.
• Document all activities and maintain accurate logs for audit and compliance purposes.

Required Skills & Experience

• Completion of a two‑year vocational or technical degree in an IT field, or equivalent work experience.
• Minimum of 2 years experience as a Computer Operator in a large data center.
• 2+ years experience working in a Network Operations Center (NOC) environment.
• Proficiency with production control tools such as Control‑M and TPE/BPE Manager.
• Hands‑on experience with distributed servers running AIX, Linux, and Windows operating systems.
• Knowledge of data center security, HVAC, electrical power (generators, UPS), raised floor, and fire detection/suppression systems.
• Familiarity with change, incident, and asset management policies and software.
• Strong problem‑solving skills and the ability to work independently under limited supervision.
• Excellent written and verbal communication skills.

Tools & Technologies

• Control‑M job scheduler
• TPE/BPE Manager
• Network monitoring tools (e.g., SNMP, NetFlow)
• Operating systems: AIX, Linux, Windows
• Data center infrastructure monitoring (HVAC, UPS, fire suppression)
• Change, incident, and asset management software (e.g., ServiceNow, Remedy)
• Standard office productivity suite (Word, Excel, Outlook)

Work Schedule & Duration

• Contract length: 10/26/26 – 06/30/27 (approximately 8 months)
• Onsite location: 148 Andrew Young International Blvd NE, Atlanta, GA 30303
• Shift: Weekend 7 pm–7 am Saturday and Sunday, plus an additional 16 hours during the week (any shift 1st, 2nd, or 3rd).
• Local candidates only.

Interview Process

The interview process typically begins with an initial screening call, followed by a technical assessment focused on data center operations and system monitoring. Successful candidates will then participate in a final interview with the hiring manager and a senior operations lead, conducted via webcam or in person.

Position Details

• Employment Type: Contract
• Duration: Approximately 12 months (with potential for extension)
• Work Authorization: Must be authorized to work in the United States