Epic Orders Analyst

About the Role

Our Client is seeking a highly skilled Epic Orders Analyst to provide critical application support, build, and optimization services for Epic Orders workflows within their state-operated healthcare facilities. This role is pivotal in ensuring that orders management systems—including provider order entry, nursing orders, and integrated ancillary services—are implemented and maintained to support safe, efficient, and compliant patient care across 13 facilities. You will work in a collaborative environment, partnering directly with clinical providers, nursing staff, pharmacists, and ancillary departments to design and validate system functionality. This position offers the opportunity to significantly impact patient safety and operational efficiency by ensuring robust, user-friendly clinical workflows. The ideal candidate will bring deep expertise in Epic configuration and a strong understanding of healthcare regulatory standards.

Key Responsibilities

• Provide application build and configuration for Epic Orders workflows, including CPOE, order sets, protocols, preference lists, and decision support rules.
• Collaborate with physicians, nurses, pharmacists, and ancillary staff to gather requirements and translate clinical needs into effective system functionality.
• Participate in system testing, integrated validation, and change management processes to ensure system stability and accuracy.
• Troubleshoot and resolve issues escalated via ServiceNow, providing timely solutions or appropriate escalation to higher support tiers.
• Support compliance with state, our client, and regulatory standards for orders management, including CMS, Joint Commission, and state-specific policies.
• Work collaboratively with other Epic module analysts (Clin Doc, Pharmacy, Lab, Radiology, HIM, Security) to ensure seamless workflow integration and system interoperability.
• Participate in an on-call rotation to provide support for urgent orders-related issues.
• Optimize existing workflows to improve efficiency and reduce clinical friction for end-users.

Required Skills & Experience

• Epic Orders certification is strictly required; only certified candidates will be considered.
• Minimum of 7 years of experience in Epic implementation or operations support.
• 7 years of strong understanding of clinical documentation practices in healthcare settings.
• 7 years of experience analyzing workflow needs and translating them into Epic configuration.
• Previous experience as an Epic Orders Analyst or Builder in a healthcare environment is required.
• Highly desired: Bugsy Epic, Clin Doc, or other related Epic certifications.

Tools & Technologies

• Epic EHR: Proficiency in Epic Orders, CPOE, and related modules (Clin Doc, Pharmacy, Lab, Radiology).
• ServiceNow: Experience using ServiceNow for ticketing, issue tracking, and escalation management.
• Healthcare Regulatory Standards: Familiarity with CMS, Joint Commission, and state healthcare policies.

Work Schedule & Duration

• Contract Duration: From October 5, 2026, to June 4, 2027.
• Work Arrangement: Remote.
• On-Call: Participation in an on-call rotation for orders-related support is required.

Interview Process

The interview process for this role will consist of a webcam interview only. Candidates should be prepared to discuss their Epic certification, specific experience with Orders workflows, and examples of how they have collaborated with clinical teams to optimize system functionality.

Position Details

• Employment Type: Contract
• Duration: Approximately 12 months (with potential for extension)
• Work Authorization: Must be authorized to work in the United States