Project Manager

About the Role

Our Client, a our client, is seeking a Project Manager to lead the stabilization and resolution of production issues affecting Workday benefits, payroll deductions, retirement contributions, eligibility, and data exchanges with third‑party benefit providers. The role requires a blend of technical understanding of Workday and integration processes with strong project management and stakeholder coordination skills. You will develop and manage an integrated plan to address complex benefits‑related issues, ensuring timely resolution and compliance with regulatory obligations. The position offers the opportunity to work closely with cross‑functional teams across the agency, statewide ERP teams, payroll, finance, and external vendors, driving continuous improvement in benefits operations. Your impact will be measured by the speed and quality of issue resolution, the effectiveness of communication across stakeholders, and the overall reliability of the benefits system for employees.

Key Responsibilities

• Establish and maintain a single authoritative backlog of benefits issues, documenting business impact, severity, affected population, and target dates.
• Lead cross‑functional teams to resolve individual benefits issues, ensuring focus on defined outcomes and required actions.
• Obtain next steps, accountable owners, and target completion dates from team members, tracking commitments and escalating delays as needed.
• Maintain meeting notes in a shared location, documenting decisions, open questions, assigned actions, and completion dates.
• Develop and maintain an integrated stabilization schedule across functional, technical, payroll, finance, and vendor workstreams.
• Establish clear roles and responsibilities, securing accountable owners for all activities.
• Lead structured issue‑triage, working, decision, and executive‑status meetings.
• Coordinate investigation of source data, Workday configuration, integration logic, vendor processing, transaction timing, and business‑process causes.
• Drive issues from identification and prioritization through root‑cause analysis, corrective action, testing, production deployment, reconciliation, employee remediation, and verified closure.
• Establish accountability across organizations, identify dependencies, obtain decisions, and manage risks that could affect employee benefits or regulatory obligations.

Required Skills & Experience

• Minimum 5 years of project management experience in benefits, payroll, or related domains.
• Strong knowledge of Workday benefits configuration, payroll deductions, and retirement contributions.
• Experience managing inbound and outbound integrations, transaction processing, and vendor system coordination.
• Proficiency in root‑cause analysis, corrective action planning, testing, and production deployment.
• Excellent stakeholder management, communication, and facilitation skills.
• Ability to develop and maintain detailed project backlogs, schedules, and status reports.
• Strong analytical and problem‑solving abilities with a focus on data integrity and regulatory compliance.
• Bachelor’s degree in Business, Finance, Information Systems, or a related field.
• Project Management Professional (PMP) or Prince2 certification preferred.

Tools & Technologies

• Workday (benefits, payroll, and integration modules)
• Project management tools (e.g., Microsoft Project, Jira, Asana)
• Documentation platforms (e.g., Confluence, SharePoint)
• Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Communication tools (Microsoft Teams, Zoom, Webex)
• Data analysis tools (Excel, SQL for data validation)

Work Schedule & Duration

• Contract length: 10/19/26 – 06/30/27 (approximately 9 months)
• Work arrangement: Onsite at client location in Atlanta, GA, with occasional remote work as needed.
• Core working hours: 8:00 AM – 5:00 PM, Monday through Friday, with flexibility for critical issue resolution.

Interview Process

The interview process typically includes an initial screening call with a recruiter, followed by a technical and functional interview via Microsoft Teams or in person. Candidates may also participate in a final interview with the hiring manager and key stakeholders to assess fit and discuss project specifics.

Position Details

• Employment Type: Contract
• Duration: Approximately 12 months (with potential for extension)
• Work Authorization: Must be authorized to work in the United States