Technical Writer

About the Role

This position supports Our Client’s Division of Health Benefits and the North Carolina Health Information Exchange Authority by creating and maintaining Advanced Planning Documents (APDs) for the Medicaid Enterprise System. The Technical Writer works closely with project managers, technical teams, vendors, and budget offices to translate complex Medicaid and health‑IT requirements into clear, compliant documentation. The role is critical for ensuring that all planning materials meet our client CMS guidelines and support successful system implementation. Candidates will operate in a fast‑paced, collaborative environment that demands precision, stakeholder engagement, and strong project coordination skills.

Key Responsibilities

• Develop, draft, and finalize Advanced Planning Documents (APDs) for the Medicaid Enterprise System and NC HIEA initiatives.
• Review and edit APDs, providing detailed feedback to ensure alignment with CMS regulations and internal standards.
• Prepare CMS submittal letters and supporting documentation for grant proposals and compliance reporting.
• Collaborate with cross‑functional teams—including technical architects, vendors, and budget officers—to gather requirements and incorporate them into documentation.
• Manage multiple documentation projects simultaneously, tracking milestones and deliverables using Microsoft Project Suite.
• Facilitate stakeholder meetings, capture meeting minutes, and maintain clear communication channels via Teams and Zoom.
• Conduct proofreading, editing, and quality assurance reviews to guarantee accuracy and readability.
• Provide training and guidance to team members on documentation best practices and APD processes.

Required Skills & Experience

• Minimum 3 years of experience developing APDs, RFPs, RFIs, or similar technical documents.
• At least 5 years of professional writing, proofreading, and editing experience in a health‑IT or our client setting.
• Strong understanding of Medicaid policies and CMS regulatory requirements (minimum 3 years).
• Proven ability to manage multiple priorities and projects concurrently (minimum 5 years).
• Demonstrated stakeholder engagement and collaboration skills, with at least 5 years of experience coordinating with technical and non‑technical teams.
• Experience in procurement, budgeting, or accounting processes (minimum 5 years).
• Familiarity with health‑information exchange concepts and health IT environments (minimum 3 years).
• Excellent organizational, time‑management, and team‑building abilities.

Tools & Technologies

• Microsoft Project Suite for project planning and tracking.
• Teams, Zoom, and other collaboration platforms for virtual meetings and stakeholder communication.
• Microsoft Word and related Office applications for document creation, formatting, and version control.
• Document management and review tools (e.g., Adobe Acrobat) for PDF handling and markup.

Work Schedule & Duration

• Contract length: 12 months (09/21/2026 – 09/20/2027).
• On‑site work at Our Client location in Raleigh, North Carolina, with occasional remote collaboration using approved tools.
• Full‑time schedule, adhering to standard business hours.

Interview Process

The selection process consists of a single webcam interview conducted by the client’s hiring team.

Position Details

• Employment Type: Contract
• Duration: Approximately 12 months (with potential for extension)
• Work Authorization: Must be authorized to work in the United States