About the Role
This role supports Our Client by producing clear, concise, and accurate technical documentation for a variety of projects at Clemson University. Working remotely, the Technical Writer collaborates with Project Directors, Business Analysts, Developers, and Subject Matter Experts to translate complex technical concepts into user‑friendly artifacts. The position is critical for ensuring project teams have reliable reference materials that facilitate decision‑making, compliance, and knowledge transfer. Candidates will thrive in a fast‑paced environment, managing multiple deliverables while maintaining high quality and meeting tight deadlines.
Key Responsibilities
- Partner with Business Analysts and SMEs to gather project requirements and translate them into comprehensive documentation.
- Develop and maintain project deliverables such as functional specifications, user guides, system manuals, and process flows.
- Provide recommendations on documentation deliverables based on analysis and design discussions.
- Collaborate with technical staff to ensure documentation is technically accurate and easily understandable.
- Create and incorporate visual aids—including photographs, diagrams, and charts—to enhance user comprehension.
- Update and revise documents promptly as new issues or changes arise.
- Organize, curate, and manage the project’s SharePoint site and other document repositories.
- Establish and enforce documentation standards and best practices across the project team.
- Conduct peer reviews and incorporate stakeholder feedback to improve document quality.
Required Skills & Experience
- Strong proficiency in technical writing with at least 3‑5 years of experience creating business and technical documentation.
- Excellent written and verbal communication skills, with the ability to convey complex technical information to both technical and non‑technical audiences.
- Demonstrated ability to work independently, manage multiple priorities, and meet strict deadlines in a remote environment.
- Experience collaborating with cross‑functional teams such as Project Managers, Developers, and Business Analysts.
- Familiarity with document management best practices and version control.
- Attention to detail and a proactive, problem‑solving mindset.
- Bachelor’s degree in English, Communications, Information Technology, or a related field (or equivalent professional experience).
Tools & Technologies
- Microsoft SharePoint for document repository management.
- Microsoft Office Suite (Word, PowerPoint, Excel) for creating and formatting documents.
- Diagramming tools such as Microsoft Visio or similar for visual aids.
- Collaboration platforms (Teams, Zoom, or similar) for virtual meetings and reviews.
- PDF creation and editing tools.
Work Schedule & Duration
- 12‑month contract with the possibility of extension.
- 100% remote work arrangement.
- Start date: October 18, 2026.
- Candidate must be a current resident of South Carolina or Georgia; relocation is not permitted.
Interview Process
The interview process consists of a single virtual interview round, typically conducted via a video conferencing platform.
Position Details
- Employment Type: Contract
- Duration: Approximately 12 months (with potential for extension)
- Work Authorization: Must be authorized to work in the United States